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How can I manage my subscription frequency or skip a shipment?Updated 10 days ago

To change the frequency of your subscription deliveries, please follow the step-by-step guides below:

  • Visit this link to manage your subscriptions
  • Log in using your email and password.
Change Frequency:
  1. Click on the 'Change frequency' link under the heading 'Order frequency'.
  2. Select your preferred time period for deliveries from a dropdown list.
  3. Click 'Save'. You will receive a confirmation that your subscription frequency has been updated.
Skip Shipment
  1. Click drop down menu, ‘Manage upcoming orders’
  2. Click ‘Skip shipment’ on the order you wish to skip (you can skip more than one)
  3. Scroll to the top of the page to confirm the date shown is the correct date that you wish to receive your next order

If you encounter any issues, feel free to reach out to our support for assistance.

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