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Refunds and Returns

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Returns & Refunds

Why did the shape of the crackers change?

Are there any changes to the ingredients of the crackers?

Are they still made in the same facility?

Can I still purchase the old cracker shape?

Are they still gluten-free/vegan/nut-free?

Is the new shape available online and in-store?

Does this affect the nutritional content or ingredients?

How many crackers now equal one serving?

Will all flavors be available in the new shape?

Does the new shape affect the cracker's shelf life?

Will the price change with the new shape?

Will they be packaged differently?

Will the package size/weight stay the same?

Are these made on different equipment than the originals?

New Shape

Are your products nut-free?

Are all Top Seedz products gluten-free?

How long do Top Seedz products stay fresh?

Where are Top Seedz made?

Can I make my own Top Seedz crackers at home?

What packaging improvements are planned for Top Seedz products?

Product

How do I track my order?

Where can I buy Top Seedz?

Can I buy Top Seedz online?

How long does it take to ship my order?

Do I have to create an account to order?

Orders

How does the Top Seedz Subscribe and Save work?

What are the benefits of subscribing?

Can I edit my subscription?

How can I manage my subscription frequency or skip a shipment?

How do I change the products in my subscription?

How do I edit payment of my subscription?

How do I change the address of my subscription?

How do I pause or resume my subscription?

How do I cancel my subscription?

Subscription Edits

Account Management

Do you ship to Canada?

Contiguous USA

Alaska, Hawaii, Puerto Rico, USVI

Wholesale

Shipping Policy

Do you save my bank details?

What types of credit cards do you accept?

When will my card be charged for my order?

Billing and Payment

Do you sell wholesale?

What are your wholesale requirements?

What are your payment terms?